Shipping policy

Last updated: July 2026

We take great pride in ensuring that our customers receive their orders on time and in excellent condition. As a provider of handcrafted wax melt crumbles and room sprays, we aim to provide a seamless delivery experience for every order.


📦 Processing Time

All orders are carefully prepared and shipped within 24–72 hours of purchase, excluding weekends and holidays. Orders placed on weekends or holidays will begin processing the next business day.


🚚 Shipping Methods

We currently ship within the United States only via USPS Ground Advantage. We offer Economy and Standard shipping options at checkout.


🎉 Free Shipping

Enjoy free Economy shipping on all domestic orders of $25 or more!


🏡 Local Delivery

We offer local delivery for customers in our area! Local delivery may be available at checkout depending on your location. Have questions? Reach out — we'd love to help!


📍 Shipping Restrictions

  • We currently ship to the contiguous United States only.

  • We do not offer international shipping at this time.

  • Please note that shipping times may vary during peak periods or due to circumstances beyond our control, such as holidays or carrier delays. We are not responsible for delays caused by these factors.


📬 Order Tracking

Once your order ships, you'll receive a confirmation email with your tracking number so you can follow your package every step of the way.


❓ Questions?

We value your business and will do everything we can to ensure you're completely satisfied with your purchase. If you have any questions, please contact us at Karla@kandlekemistryco.com.